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Commonly asked questions
SymVoxel is here to support your clinical workflow, offering precision engineering, expert CAD guidance, and a quality-first approach at every step.
What file formats do you accept for case submission?
We natively support open-format .STL, .OBJ, and .PTS files exported from any intraoral scanner, including 3Shape, iTero, Medit, Carestream, and Sirona.
What services does SymVoxel provide to dental practices?
We provide 3D digital orthodontic treatment planning (staged CAD setups), interactive web viewer links for online case review, and physical thermoformed clear aligner fabrication for 10-month, 20-month, or custom treatment tracks.
How can clinicians inspect and approve 3D setups?
Every processed case includes a shareable 3D web viewer link. Clinicians can review stage-by-stage tooth movement, inspect IPR schedules, request adjustments, or approve setups directly in their browser.
How do I start submitting cases to SymVoxel?
Simply navigate to our Case Submit portal, upload your raw intraoral STL scan files along with clinical guidelines, and our CAD team will deliver your staged setup within 24 to 48 hours.